Term & Condition

Overview

TERMS OF PAYMENT.

  • A deposit of 50% of the total room night(s) confirmed amount is required after receiving our confirmation.
  • All payments are to be made in us dollars or indonesian rupiah (RP) either via electronic bank transfer. for all payment transfer, guest will be responsible for any charges incurred.

CANCELLATION POLICY.

  • For bookings that are cancelled 31 days or more before arrival, deposits will be returned in full less a us $50.00 administrative fee.
  • For booking that are cancelation must be in writing (by e- mail)
  • In cases where a guest has confirmed a booking with a deposite or advance payment but we have yet to receive the balance of payment and the booking is cancelled or early check-out, the guest will responsible for all rest of the payment (100% room rate will be charged of total room night(s) confirmed)

NO SHOW POLICY.

  • In case of no show, 100% room rate will be charged of total room night(s) confirmed
 
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